Privacy Policy
Last updated: January 2, 2026
Backg.one ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our background removal service.
1. Information We Collect
1.1 Images You Upload
When you use our service, you upload images for background removal processing. We process these images temporarily and store the results for a limited time:
- ●Free users: Results stored for 24 hours
- ●Basic plan: Results stored for 7 days
- ●Pro plan: Results stored for 30 days
- ●Enterprise: Custom retention periods
After the retention period, all images are automatically and permanently deleted from our servers.
1.2 Account Information
If you create an account, we collect:
- ●Email address (for authentication and communication)
- ●Name (optional, for personalization)
- ●Payment information (processed securely by our payment provider, Polar)
1.3 Usage Data
We automatically collect certain information when you use our service:
- ●IP address (for rate limiting and abuse prevention)
- ●Browser type and version
- ●Device type
- ●Usage statistics (number of images processed, quality settings used)
1.4 Device Fingerprinting
With your consent, we use browser fingerprinting to provide fair usage limits for our free tier. This helps us prevent abuse while offering free background removal to everyone. The fingerprint is a hash of your browser settings and:
- ●Is NOT used for advertising
- ●Is NOT used for cross-site tracking
- ●Is only used to enforce fair usage limits
- ●Can be disabled in your cookie preferences
2. How We Use Your Information
We use the collected information to:
- ●Process your images and provide our background removal service
- ●Manage your account and subscription
- ●Enforce usage limits and prevent abuse
- ●Improve our service and develop new features
- ●Communicate with you about your account or service updates
- ●Comply with legal obligations
3. Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), we process your data based on:
- ●Contract: To provide the service you requested
- ●Consent: For analytics and fingerprinting (you can withdraw anytime)
- ●Legitimate Interest: For security, fraud prevention, and service improvement
- ●Legal Obligation: To comply with applicable laws
4. Data Sharing and Disclosure
We do NOT sell your personal information. We may share data with:
- ●Service Providers: Cloud hosting (Cloudflare R2), payment processing (Polar), email delivery (Resend)
- ●Legal Requirements: When required by law or to protect our rights
- ●Business Transfers: In connection with a merger or acquisition
5. Data Security
We implement appropriate technical and organizational measures to protect your data:
- ●Encryption in transit (HTTPS/TLS)
- ●Secure cloud infrastructure
- ●Regular security audits
- ●Limited access to personal data
6. Your Rights
Depending on your location, you may have the right to:
- ●Access: Request a copy of your personal data
- ●Rectification: Correct inaccurate data
- ●Erasure: Request deletion of your data ("right to be forgotten")
- ●Portability: Receive your data in a portable format
- ●Object: Object to certain processing activities
- ●Withdraw Consent: Withdraw previously given consent
To exercise these rights, contact us at privacy@hamsti.co.
7. Cookies and Tracking
We use cookies and similar technologies. You can manage your preferences through our cookie consent banner. See our cookie categories:
- ●Necessary: Essential for site functionality (always active)
- ●Analytics: Help us understand how visitors use our site
- ●Fingerprinting: Used for fair usage enforcement
8. International Data Transfers
Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses for EEA transfers.
9. Children's Privacy
Our service is not intended for children under 16. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by email or through a notice on our website.
11. Contact Us
For questions about this Privacy Policy or our data practices:
- ●Email: privacy@hamsti.co
- ●For enterprise inquiries: enterprise@hamsti.co